Privacy Policy for KeptPetal.com

Effective Date: September 15, 2024

1. Introduction

KeptPetal.com ("we," "us," or "our") values the privacy of our users ("you," "your"). This Privacy Policy outlines the types of information we collect, how we use, share, and protect that information, and your choices regarding your personal data.

2. Information We Collect

We may collect personal information in various ways, including but not limited to when you visit our site, register on the site, place an order, subscribe to the newsletter, or fill out a form. The types of personal information collected may include:

  • Personal Identification Information: Name, email address, mailing address, phone number, etc.

  • Non-Personal Identification Information: Browser name, type of device, IP address, operating system, and other technical information.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist in our marketing efforts.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To personalize user experience

  • To improve our website and customer service

  • To process transactions

  • To send periodic emails regarding updates, promotions, or other relevant information

  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. For data retention and processing, we only use trusted services:

  • Squarespace: For website hosting and secure processing of user data through built-in SSL security.

  • Square: For payment processing, ensuring that your transaction data is handled securely.

  • Gmail and Google Drive: For communication and document storage, both of which offer robust security measures.

  • HoneyBook: For managing client information, communication, invoicing, and contracts. HoneyBook is a secure platform that complies with industry standards for data protection and privacy.

These services are chosen for their compliance with industry standards for data security and privacy. However, please note that while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices and Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your personal data

  • Opt out of receiving promotional communications

  • Disable cookies through your browser settings

To exercise any of these rights, please contact us at hello@keptpetal.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal compliance).

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites.

9. Changes to This Privacy Policy

KeptPetal.com has the discretion to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Kept Petal
hello@keptpetal.com